Service

As an Iconotech customer, you can expect our customer service team to provide you with the support you need.

Learn Your Way

Specialized and extended training programs are available.

Onboarding your Print Solution

Achieving maximum performance from your equipment requires operator and maintenance staff training after the equipment is fully commissioned.

We provide training to meet the needs of your team. The training program covers operations, adjustments, maintenance, safety, hardware, control system, and best practices.

Maintaining your Print Solution

Annual maintenance will keep your equipment in tip-top condition for optimum performance. Annual preventive maintenance also reduces downtime—saving you a tremendous amount of time and money.

Our Annual Inspection Program (AIP) can prevent or quickly remedy problems, thus eliminating the possibility of any unwelcome surprises.

Contact us now about an AIP

Troubleshooting Your Print Solution

Iconotech collaborates with our customers to produce a root cause analysis of every issue that is reported. A case is created in our CRM system to track the resolution progress. We do not close the case until our customer is 100% satisfied.

Our Team Has Your Back

Iconotech has a premium team of field service technicians and engineers available to travel to our customers’ site. We will provide parts, supplies, and services customized to clients’ specific needs such as:

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From Our Customers

AIP Information Request

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